Privacy Policy

Jerobyte Softwares Private Limited ("we", "our", or "us") built the Easy Profit – Service CRM app as a commercial application. This SERVICE is provided by Jerobyte and is intended for use as is.

We are committed to protecting the privacy of our users and work hard to protect their personal information. This Privacy Policy explains what data we collect, how we use it, and how we protect it.

1. Information We Collect

We may collect the following types of information:

  • Personal Identifiers: Name, address, phone number, email address.
  • Login Details: Company sub-name to personalize CRM access.
  • Device Info: IP address, browser type, OS, device name.
  • Permissions Data: Location, camera, and photo gallery (with user consent).
  • Usage Data: Navigation behavior, feature usage.
2. How We Use Information

We use your information to:

  • Authenticate and authorize access to the CRM platform.
  • Provide and improve our services.
  • Respond to inquiries and support issues.
  • Send service updates, alerts, or notifications.
  • Enhance app performance and usability.
3. WebView & Embedded Site Access

The app uses WebView to load https://jerobyte.com/[subname]. Any interactions within the embedded CRM are subject to this Privacy Policy and use HTTPS encryption for secure communication.

4. App Permissions and Their Use

The app may request access to:

  • Location: For service technician tracking or ticket tagging.
  • Camera: To take images for service documentation.
  • Gallery: To upload images for service reports.
  • Internet: To connect to the CRM and sync data.

All permissions are requested explicitly and only used with user action.

5. How Do We Safeguard Your Information?

We implement strong security controls including role-based access, HTTPS, encryption, and session protection to prevent unauthorized access. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your password.

6. Data Retention

We retain data as long as necessary to provide services, meet legal obligations, and enforce agreements. You may contact us to update or delete your information, subject to compliance needs.

7. Information Sharing

We do not share your personal information with third parties except:

  • As needed to deliver our services (e.g., cloud servers).
  • To comply with legal obligations.
  • To protect rights, property, or safety of users or others.
8. Cookies and Analytics

While the app itself does not use cookies, the WebView component may use cookies for login and user session tracking as part of CRM operations.

9. Children’s Privacy

This app is not intended for children under 13. We do not knowingly collect data from children. If we discover such data has been collected, we will delete it immediately.

10. Changes to This Policy

We may update this policy occasionally. Changes will be posted here and become effective immediately. Continued use of the app implies acceptance of these terms.

11. Contact Us

If you have any questions or concerns about our privacy policy, contact us:

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